Privacy Policy and Terms & Conditions
Privacy Policy
The administrator of your personal data, including your first name, last name, and email address, and in specific cases your PESEL number, is:
MindLab Sp. Ltd., Limanowskiego 31/15, 30-557 Kraków | 11th Commercial Division of the National Court Register for Kraków-Śródmieście | KRS 0000343028 | NIP 6792884488 | Share capital: PLN 75,000
Your personal data is processed for the purpose of direct marketing of MindLab services.
We encourage you to review the remaining information regarding the processing of your data by MindLab, provided below. It includes details about your rights, the legal basis for processing, data retention periods, and categories of data recipients.
The processing of your personal data by MindLab Ltd. ltd.
1. The administrator of your data is MindLab Ltd., ul. Limanowskiego 31/15, 30-557 Kraków.
2. You can contact us by email at newsletter@mindlab.pl.
3. Your personal data is processed by MindLab for the purpose of marketing MindLab services.
4. The legal basis for processing your data for the above purpose is our legitimate interest (Art. 6(1)(f) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC – “GDPR”), which includes the promotion of MindLab services.
5. Your data has been obtained directly from you, from a representative of your organization, or from publicly available sources (websites, social media, etc.).
6. In connection with the processing of your personal data, you have the following rights:
– Right to rectification: if you believe your personal data is inaccurate or incomplete, you may request that it be corrected;
– Right to erasure: you may request the deletion of your personal data;
– Right to restriction of processing: you may request that the processing of your personal data be restricted;
– Right to object: you may object to the processing of your personal data for reasons related to your particular situation. You have an absolute right to object to the processing of your personal data for direct marketing purposes, including profiling related to direct marketing;
– Right to withdraw consent: you may withdraw any consent you have given for the processing of your data at any time;
– Right to data portability: where legally applicable, you may request that the personal data you provided be returned to you or transferred to a third party.
7. Any requests regarding your rights can be submitted via:
– Email: newsletter@mindlab.pl
– Traditional mail: ul. Limanowskiego 31/15, 30-557 Kraków
8. MindLab takes all reasonable measures to ensure the highest protection of your personal data in accordance with applicable law. If, however, you believe that we are processing your personal data unlawfully, you have the right to lodge a complaint with the supervisory authority, the President of the Personal Data Protection Office.
9. Your personal data will be shared with MindLab employees and collaborators.
10. Your personal data will be retained until you object to its processing.
Terms and Conditions for the Sale of Training Services via the Website and the ‘imoje’ Payment Gateway
Glossary of Terms:
Website – www.mindlab.pl
Website Operator – MindLab Ltd., headquartered in Kraków at ul. Limanowskiego 31/15, 30-557 Kraków, NIP: 6792884488,
User – a person making a purchase of goods through the imoje payment gateway or the website
Payment Gateway – a tool that enables quick payments
General Provisions
1. These Terms and Conditions define the detailed terms for the sale of training services via the Website, which is operated and managed by the Website Operator.
2. The Website Operator provides services through the Website in accordance with these Terms and Conditions. The Website Operator reserves the right to make changes and updates to the content of the Terms and Conditions at any time. Any changes will be communicated to Website Users by posting a notice on the Website at least 2 days in advance, followed by the publication of the updated Terms and Conditions on the Website.
3. Before using the process to purchase goods through the imoje payment gateway, the User should familiarize themselves with these Terms and Conditions.
Purchase of a training service
1. Orders for training services are accepted by MindLab Ltd. via email or telephone.
2. Detailed contact information is available at www.mindlab.pl/contact.
3. The price for a training service is determined individually during the ordering process. Prices for all training services are quoted in Polish zloty (PLN) and include the applicable VAT. Prices for training services available for purchase through the website range from PLN 500 to PLN 40,000 (net).
4. Once the price, sales terms, and service delivery date are agreed upon, MindLab Ltd. prepares an online payment link, which is then sent along with a proforma invoice to the address provided by the User.
5. Through the Website, the User can make a payment for the service purchased from MindLab Ltd. at the price indicated on the proforma invoice and during the purchase process.
6. Prices for all training services are quoted in Polish zloty (PLN) and include the applicable VAT. The stated price is binding at the time the Order is placed by the Customer and is valid for 7 calendar days, unless otherwise specified on the proforma invoice regarding the validity of the offer.
7. To purchase services via the payment gateway, the User should have access to Internet Explorer 7.0 or newer, Mozilla Firefox, Opera, Google Chrome, or Safari.
8. Making payments through the Website does not involve any costs other than the internet connection fee, which is borne by the User according to the rates of their internet service provider.
9. The sales agreement between the User and the Website Operator is concluded upon fulfillment of all the following conditions:
– the User placing an order via email or telephone,
– the User making payment via online bank transfer (e-transfer),
10. To purchase a training service through the Website, the User is required to follow the instructions displayed at each stage of the ordering process.
11. The Client may choose from the following payment methods when purchasing training services via the Website: BLIK payment, payment card, or electronic transfer via the external payment system imoje, operated by ING Bank Śląski S.A., headquartered in Katowice.
12. Payments for training services are handled by Krajowy Integrator Płatności S.A., headquartered in Poznań, ul. Św. Marcin 73/6, through the online portal www.transferuj.pl. The Website Operator is not responsible for any consequences resulting from malfunctions in the payment system of the aforementioned company.
Withdrawal from the contract
The Operator allows for the termination of the contract up to 7 days before the scheduled service date. In the event of a change or rescheduling of the contract, or if either Party cancels the Service less than 7 days before the scheduled training date, the Party that canceled or rescheduled the service is obliged to pay a contractual penalty of 30% of the net training price for each rescheduled or canceled day of the Service that was previously confirmed.
Complains
Detailed information about the complaint process can be found on the website: https://mindlab.pl/complain-procedure
Final Provisions
The Website Operator is not responsible for the functioning of the Internet network through which Users purchase services. The Website Operator is not liable for messages, confirmations, or other data lost or misplaced on the Internet, individual computer settings and configurations, as well as interruptions or service issues experienced by Internet service providers.
These Terms and Conditions are available to Users on the website www.mindlab.pl