Wojciech Płuciennik – development and HR specialist – talks with Agata Brataniec, an experienced trainer in managerial and interpersonal skills, about the role of emotions in a manager’s work. They discuss whether emotional intelligence is innate or a skill that can be developed, and the impact of emotions on leadership. They explain what emotional intelligence really is, how it influences relationships and management effectiveness, and how to develop it, starting with oneself.

❓ In this episode, among other things:

◾ What emotional intelligence is and how to develop it?
◾ Do emotions help or hinder a manager at work?
◾ Empathy in management – what is it really?
◾ Is “not showing emotions at work” a myth?
◾ How to recognize and regulate your own emotions?

📚 Recommended reading:

Emotional intelligence – Daniel Goleman

Movie Flow (2024)

▶ Watch Michał Śmiałowski’s webinar: ABCD of Emotions

Speakers:

👩‍💻 Agata Brataniec:
Trainer with 15 years of managerial experience, including in the IT industry. She conducts training in managerial and interpersonal skills, change management, and project management. She holds a degree in Romance Studies and completed postgraduate studies in Public Relations at the University of Economics in Kraków and in Project Management at the WSE in Kraków. She also graduated from the Facilitation School at the Jagiellonian University.

👩‍💻 Wojciech Płuciennik:
Business trainer and consultant with many years of experience in development and HR. He supports managers in enhancing managerial competencies and building cohesive teams. He carries out personal skills development projects, trains trainers through TTT workshops, and conducts training in project management, negotiation, and service standards.