Who is burned out?

Burnout – for some, it’s a myth (“everyone feels unmotivated sometimes”), for others, a buzzword (“work-life balance”) with no real-life substance, and for yet others, a taboo topic (“everyone manages somehow, don’t complain”).

In short, “burnout” has entered everyday slang, and the danger of using slang is that it can lead to underestimating the phenomenon or misdiagnosing it. This then gives rise to the suspicion: “Everyone is a bit burned out. It’s not worth the time.”

Are you sure? Before you nod in agreement, consider the consequences of true professional burnout:

  • addictions, anxiety disorders, depression
  • wyższa zapadalność na choroby, w tym choroby serca
  • relationship disruptions (partner, family, friends)

Professional burnout can have dramatic consequences. It is worth ensuring that we can distinguish clear definitions from informational noise. Let us therefore clarify what can truly be called professional burnout and what role our actions play.

Let’s first debunk the slang. Burnout is NOT:

  • fatigue
  • discouragement
  • laziness
  • lack of inspiration
  • complaining about work, your boss, or colleagues
  • desire to change job
  • need for a vacation

NOTE. Each of the above may be a component of burnout, but it certainly does not constitute its core. According to the contemporary understanding of burnout syndrome, it has two main components, each of which can be considered a set of symptoms. These are described in the Job Demands–Resources model of occupational burnout by Demerouti et al. (2001):

Professional burnout = exhaustion + disengagement

Exhaustion is more than just fatigue. It is a state of depletion of physical and mental energy, accompanied by lowered resilience and a sense of helplessness. It is such a severe depletion of resources that ordinary rest—or even a week-long vacation—is not enough to recover. Let’s imagine ourselves as a bucket, with the water inside representing rest. Fatigue is an emptying of the bucket—refilling it with rest restores our energy. Exhaustion, however, is a hole in the bottom of the bucket. Rest leaks out so quickly that we cannot refill it.

Disengagement is more profound than mere discouragement. It is a deep distancing from the meaning and purpose of one’s duties. It can manifest as a sense that one’s actions have no impact, fail to bring the expected change, or even lead to questioning or mocking the entire organizational culture. Over time, an employee who was once motivated and hopeful becomes cynical, avoids taking responsibility, is unsettled by interactions with colleagues and clients, and may become hostile or withdrawn.

With such an advanced issue, professional psychological help is necessary. But what can each of us do before reaching that point? How can you remain an enthusiastic employee without burning out?

First—let’s stay alert.

It’s not hard to imagine how to recognize advanced burnout syndrome, so we will pay special attention to what is easily overlooked but may actually be hidden symptoms:

  • increased irritability and more interpersonal conflicts
  • more frequent lateness and absences, increased sick leave, and more mistakes or accidents at work
  • in the face of a difficult situation at work – giving in to it or turning a blind eye
  • disruptions of physiological functions: sleep, appetite, headaches, stomach aches
  • lack of ideas or energy for enjoyable activities during free time or on vacation

If you notice these symptoms in yourself or someone at work, try to pause before shrugging it off. The reasons can vary, so by reflecting, responding, talking, and observing, you can prevent long-term consequences—including fully developed professional burnout.

Second: Proactive Action

Even if it seems that you already know all the ways to maintain mental health at work by heart, allow me to suggest three perhaps less obvious areas—especially in the context of burnout—where it’s worth investing energy and keeping a close watch.

1. Compromise – but never your values. Pay attention to even small concessions. These include all actions—not only those related to your work duties, but also those you skip or postpone, for example, arriving late—that violate your personal values connected to work or your profession. Even if you work in a place that doesn’t explicitly align with your own or any particular value system, remember: values are a deep, more or less conscious motivational factor for our actions (Schwartz 2006, 2012). Do you even know yourself well enough to identify these values within yourself?

2. Take a bird’s-eye view – regularly review and reflect on your most important work goal. The answer to the question, Why do I work at all?, can vary significantly even among employees in the same company. Sometimes the purpose lies in the mission of the profession (e.g., helping people), sometimes in doing what you are passionate about day to day, and sometimes in personal growth or financial stability. Before deciding that you don’t have the space or need to reflect on your personal work purpose—or whether it may have changed—try pausing and thinking about it once a month.

3. Armor cleaning – address interpersonal tensions and misunderstandings as they arise. This way, they won’t build up into full-blown conflicts or unpleasant obligations. Imagine your workplace relationships as your armor on the battlefield—they can either be protective and supportive, flexibly adapting, or restrictive, creaky metal weighing you down. Ask questions and seek clarification—assumptions, holding grudges, and withdrawing carry a huge mental energy cost. It’s far better to invest a little effort in resolving issues than to struggle with the consequences of communication breakdowns.

Each of us spends the majority of our day at work, and therefore most of our week, year, and life. It’s worth ensuring that work is a source of satisfaction and growth, rather than a risk of exhaustion and disengagement, so that we can truly enjoy life outside of work.

Author:

Karolina Jakubczyk – Master of Applied Psychology, who for the past three years has been deepening and applying knowledge on work-related psychopathology and its prevention. She specializes in professional burnout and non-violent communication in the workplace.

Editorial:

Filip Madej

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