Bridge On The Sava River
Could collaboration with clients go better? Invite trainees to play Bridge on the Sava River. Find out how a good consultant should work.
The client’s business is diverse or the client doesn’t quite know what they need. Or on the contrary: the client knows what he wants, but bases his expectations on common knowledge. Sometimes he also suspects that the consultant intends to sell him an incomplete product… During the game, the participants will experience many similar situations. And they will see that in many cases a consultant can do nothing better than build trust, share knowledge with the client and make him aware of the product’s limitations. This will make the expectations more realistic, the service well realized and the client satisfied. Bridge On the Sava River works well as a team-building game.
Game effects
- the game teaches how to analyze a consultant’s strategy when confronted with a client,
- the game shows that sharing knowledge with the client is beneficial to the sales process,
- the game shows the benefits of presenting product limitations and clarifying expectations,
- the game shows the important role of mutual trust in the negotiation process,
- the game allows participants to experience a situation in which the client’s company is internally diverse and its expectations are difficult to clarify,
- the game simulates the experience of working with a client who expects unprofessional work.
Topics
- customer service
- communication with internal and external customers
- conducting and moderating meetings
- mediation
- consulting
- communication and agreement in conflict situations
- interdepartmental cooperation
- Team building
Trainings with this game
Are you interested in a training game?
Fill in the form and we will contact you to discuss the details. In addition, you will receive access to the webinar “How we design our training games”.
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